Refund Policy

At Tranquilt, we prioritize customer satisfaction. However, due to the nature of our products and services, we have established the following refund policy:

1. No Refunds: All sales are final. We do not offer refunds for any products purchased from our store. Please ensure you review your order carefully before completing your purchase.

2. No Cash on Delivery (COD): We currently do not offer a Cash on Delivery payment option. All orders must be paid for in advance through our secure online payment methods.

3. Exchanges: In the rare case that your order arrives damaged or defective, please contact our customer service within 7 days of receiving your order. We will evaluate the issue and may offer an exchange at our discretion.

4. Customer Support: If you have any questions or concerns regarding your order, please reach out to our customer support team at support@thetranquiltstore.com. We are here to help!

Thank you for choosing Tranquilt!